Workplace Violence & Harassment Online

This course will introduce and define terms associated with workplace violence and harassment. Employers will be shown the necessary structure and elements of a Workplace Violence and Harassment program. It will also set out what workers need to understand about how to identify, report on and control undesirable behaviours in the workplace.

50 min average runtime

Everyone in an organization that is required to abide by policies relating to workplace violence and harassment. This would include workers, frontline supervisors, managers and program administrators.

Module # 1 Definitions
Employees – Who this policy applies to
Workplace Violence Examples
Types of Harassment – Legal definition
Examples
Continuum of behaviours
Code of ethics reference

Module #2 Elements of a Typical Violence Program
Program vs. Policy – What is the difference between the two
Duties and Responsibilities
Risk Assessment

Module # 3 Control Methods
Administrative – zero tolerance; duty to report
Engineering – facility lighting; surveillance; entry controls
Safe Work Practices – identification techniques; regular report-in requirements; restricting access
Staff training – identifying unacceptable behaviours; how to call for help; existing organizational controls; how to report
Recognition of early warning signs – mood swings; substance abuse; social isolation; clenching; disrespect for authority

Module # 4 Procedures
Incident reporting – to whom and how
Incident investigation
Review – of overall program and its efficacy