Accessibility for Ontarians with Disabilities Act (AODA) – Online
This course will introduce and explain the standards that fully support the implementation of Accessibility for Ontarians with Disabilities Act (AODA). It aims to spread awareness and advance full participation of persons with disabilities in all aspects of life.
By the end of this course, participants will be able to:
Be familiar with AODA and its applications
Recognize the benefits of accessibility standards to all Ontarians
Identify the accessibility standards for customer service
Certification of completion.
Employers whose businesses revolve around customer service, retail, or where ADOA applies in the workplace. Managers and supervisors whose responsibility is to oversee customer service and care givers in the workplace.
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)