Accessibility for Ontarians with Disabilities Act (AODA) Training – Online

Course Duration

30 minutes



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Course Summary

This course will introduce and explain the standards that fully support the implementation of Accessibility for Ontarians with Disabilities Act (AODA). It aims to spread awareness and advance full participation of persons with disabilities in all aspects of life.

Learning Objectives

By the end of this course, participants will be able to:

  • Be familiar with AODA and its applications
  • Recognize the benefits of accessibility standards to all Ontarians
  • Identify the accessibility standards for customer service

Course Material

Certification of completion.

Target Audience

Employers whose businesses revolve around customer service, retail, or where ADOA applies in the workplace. Managers and supervisors whose responsibility is to oversee customer service and care givers in the workplace.

Legislative Reference

Accessibility for Ontarians with Disabilities Act, 2005 (AODA)

Continuing Education Credits

HRPA has approved this course for CPD. Please contact us at 800.815.9980 to find out more.

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